First Time Using Meteor Store
Learn what Meteor Store is, what sections the homepage has, and where to start exploring.
Help Center
Help Center
Find official answers to common questions about downloading, licensing, and using Meteor Store products.
Popular
Popular help articles
Getting Started
How to Navigate, Switch Languages & Search
Master the top navigation bar, language switcher, Spotlight search (⌘K), and footer links.
Understanding Product Types on the Site
Learn the differences between in-browser apps, downloadable apps, and license-key products.
Online Trial vs Full Access
Understand trial route limitations and what full access unlocks after purchase or claiming.
Account & Eligibility
How to Create an Account and Verify Your Email
Complete the registration form, pass the CAPTCHA, find the verification email, and activate your account.
How to Log In, Recover or Reset Your Password
Log in with your email and password, handle common login errors, and reset your password via email.
How to Edit Your Nickname, Avatar, and Bio
Update your nickname, upload an avatar, and set your bio on the account page.
How to Change Password, Export Data, or Delete Your Account
Manage your account security: change your password, export your data, and delete your account.
How to Learn About and Use the Student Free Plan
Learn about eligibility requirements, how to apply, and differences from a regular account.
Products & Access
How to Browse, Filter, and Compare Products
Browse products by category, view details and pricing, and find the right product for you.
How to Claim a Free Product
Find free or limited-time-free products, claim them, and access them anytime from My Products.
Buy software: 1 month, 1 year, or Lifetime
Learn about lifetime app purchases and Meteor Pass plans, then find your software activation codes in your account.
How to Open or Download Owned Products
Find your owned products in My Products and learn the difference between online access and downloading.
Meteor Pass Coverage, Validity, and Renewal
Learn which products Meteor Pass covers, how validity is calculated, how multiple Passes stack, and renewal logic.
What if a downloaded app will not open on macOS?
Learn why macOS shows security warnings and how to use Open Anyway safely.
How do I access a product after purchase?
Check payment and order status, find software activation codes in your account, and access your products.
Software activation codes: 1 month, 1 year, and Lifetime
Find a purchased or administrator-granted code in your account, then activate it in XNook or XIsland.
How do I get product updates?
Check the latest version on the product page and learn how updates are delivered for different products.
Blog & Community
How to Browse Blog Sections, Tags, and RSS
Browse blog posts by section, discover related content through tags, and subscribe via RSS.
How to Like, Comment, Bookmark, and Report Posts
Engage with blog posts: like articles, leave comments, bookmark favorites, and report inappropriate content.
How to Submit and Manage Blog Posts
Write a submission, format with Markdown, submit for review, and track your review status.
Publish Blog Posts via API (Codex / Claude Code)
Create, edit, and publish blog posts via personal access tokens in Codex, Claude Code, and other tools.
Online Tools
How to Use Playground to Try Products Online
Try core product features directly in the Playground without downloading or logging in.
How to Discover Opportunities and Build a Pathfinder Plan
Browse trusted open-source, competition, internship, and AI updates, then build a four-to-eight-week path around a real goal.
Ex-Memory: Model Setup, First Import and Personal Memory Mirror
Sign in, configure your own chat and embedding API keys, then import an example and create a mirror. Learn how model billing and online data processing work.
Support & Policies
How do I request a refund?
Find the refund request process, required order details, and full policy.
How do I contact technical support?
Send the details we need to reproduce and diagnose your issue faster.
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